Hosts should set chat rules at the start
The Rule
State how chat will be used (questions, links, off-topic policy) at the beginning.
Why It Matters
Prevents chaos and sets expectations.
Common Mistakes
- Leaving chat unmanaged
- Changing rules mid-meeting
Pro Tip
Post a pinned message with chat guidance.
This Rule Applies To:
Roles: Host / facilitator Moderator
Situations: All-hands meetings Training sessions Webinars
Audiences: HR & L&D teams Managers & team leads Online educators Remote employees
Platforms: Universal
Organization Types: Corporate Education